Krowd

Bills & home improvements

Understand rising energy costs and what evidence to keep

Rising gas or electricity costs can be caused by tariffs, usage, inefficient heating, poor insulation, disrepair, or billing errors. Keep a clear record before you escalate.

What to collect

Gather the facts that explain what is happening in your home, who you have contacted, and what changed over time.

  • Meter readings and bill dates
  • Tariff or direct debit changes
  • Photos of draughts, damp, or faulty heating
  • Messages with your landlord or supplier

How House Krowd can help

Use House Krowd to keep dates, documents, photos, messages, and decisions together so conversations with landlords, suppliers, installers, or advice services are easier to follow.

Frequently asked questions

Is this legal or financial advice?

No. This guide is general information to help you organise records and prepare questions for qualified advice where needed.

Should I keep screenshots and emails?

Yes. Screenshots, emails, bills, photos, and dates can help show what was promised, what changed, and when you followed up.

Can tenants make home improvements themselves?

Tenants should check their tenancy agreement and get written permission before arranging changes that affect the property, fixtures, heating, wiring, or fabric of the building.