Krowd

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Report repairs and start your escalation record

Tell the story of your repair issue in one place. House Krowd helps you record what happened, gather evidence, and prepare for follow-up or escalation.

Check my repair issue

What you can log

Use a simple structure so important details are not lost when you contact your landlord, adviser, or complaint route.

  • Damp, mould, leaks, and water damage
  • Heating, hot water, electrics, and safety
  • Structural concerns and repeat failures
  • Photos, messages, dates, and impact

What happens next

Your next step may be a repair follow-up, complaint, advice appointment, ombudsman route, or compensation discussion. It depends on your circumstances.

Frequently asked questions

Is House Krowd a legal service?

No. House Krowd helps residents organise repair evidence and understand possible next steps. Legal advice may still be needed.

Can I use it for council or housing association repairs?

Yes, it is designed for residents dealing with social housing and other rented home repair issues.

What should I prepare before starting?

Bring dates, repair references, photos, landlord messages, and notes about how the issue affects your household.