Krowd

Outstanding repairs

Landlord not fixing repairs? Keep a clear record

Repair delays are stressful, especially when they affect safety, heat, water, or the use of rooms. House Krowd helps you organise your evidence before you follow up or escalate.

Build your repair timeline

A strong repair record is simple, dated, and consistent. It should show what was reported, when, who responded, and what happened next.

  • Original repair report and reference number
  • Photos or videos of the issue
  • Missed appointments or failed repairs
  • How the issue affects daily life

What your next step could be

You may be able to complain, use an ombudsman route, or seek advice about disrepair. Do not stop paying rent without independent advice.

Frequently asked questions

How long should repairs take?

Timescales depend on the problem, urgency, tenancy, and landlord policy. Emergency risks should usually be treated faster than routine repairs.

What if the same repair keeps failing?

Record each visit, what was done, and when the problem returned. Repeat failures can matter when you escalate.

Can House Krowd contact my landlord for me?

House Krowd helps you organise evidence and start escalation. The support available may depend on your case and location.